At Stainless Supply we work hard to insure your metal products arrive safely and efficiently.
We ship small orders via UPS or FedEx Ground.
Large items ship via freight line.
Item size is determined by several factors, including weight, size of the package and the number of packages needed to ship.
If any of the above factors are more than allowable by UPS and FedEx, the order will need to ship via freight line (tractor trailer).
Lead Times and Optional Expedited Shipping Policy
Most stock and cut to size orders typically ship within 1-2 business days. “Fabricated” and “Laser Cut” items will take longer.
If expedited shipping is selected in your shopping cart (there is an additional fee):
- stock and cut to size items, should ship the next business day
- fabricated and laser cut items, should ship the next business day
If your order is extremely time sensitive, please call us at 877-484-0088 to discuss your deadline. We will do all that we can to meet your needs.
Freight Line (tractor trailer)
Orders that cannot be shipped via UPS or FedEx must ship on a pallet. We have minimum rates for different states around the country. These minimum rates hold until the order reaches 400 pounds. At that point, the rate calculator will adjust the increase in shipping fees based on actual rates from shipping companies.
Inspect Your Delivery!
Accidents happen! It is important that you inspect your delivery.
UPS/FedEx Ground Deliveries
If there is damage, refuse the delivery. If the driver leaves package without a signature, call Stainless Supply for assistance.
Freight Line Deliveries
If there is damage, note the damage on the delivery ticket or refuse the delivery if you cannot use it in the delivered shape. Once the freight bill is signed as received in good condition, we are not able to assist with a freight claim as the freight company will not honor any claims.
You can always call us while the driver is still there and we can assist you.
The provided map illustrates the estimated standard transit time from our facility to you. If you need it faster, call our office to arrange for other delivery options.
*Alaska and Hawaii orders must call to receive a shipping quote (877-484-0088).